SHIPPING POLICY

WE SHIP THE MADE-IN-CHINA TO THE WORLD

Fairie Cosmetics accepts orders at any time - 24 hours a day, 7 days a week. All orders placed on Saturday and Sunday will be processed on the following business day.

Please understand that the order you made to us will always be integrated by the below phases:

  • ➤ Place An Order

    An order was placed on your side and it will processed in 1-3 business days.

  • ➤ Pack The Order

    We collect and package the ordered items. It normally takes 2-10 business days and we call it the processing time which depends on the product status.

  • ➤ Ship The Order

    Your order will arrive at our sorting center and be arranged for cross-border transportation. It normally takes 3-20 working days to destination country or city. And that’s the standard shipping time.

  • ➤ Deliver The Order

    Finally and lastly, the parcel delivered to you at the written address

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Our delivery times are estimated only and are not always guaranteed. Once the packages are sent to our shipping provider, arrival times are out of our control and may vary. You can check the detailed logistics information at https://www.17track.net/en

Fairie Cosmetics is not held responsible for:

  • Mistakes made by the postal service
  • Wrong addresses given by customers
  • Damage to orders by postal service
  • PO Box issues
  • Stolen packages after delivery

For more information or questions about your order, please contact Fairie Cosmetics at support@fairiecosmetics.com

Tracking Details

You will be notified by email when your order has been dispatched. These emails may take up to 24 hours from when your shipping confirmation is received to appear in your inbox. If you're unable to locate your shipping notification emails please check your spam folder.

Any questions, please let us know as soon as possible, we will communicate with you patiently and sincerely to try and solve any problems with you. - Fairie Cosmetics